Returns Policy

We are so confident that you will be happy with all our products that we offer a full 30 day returns policy it’s our money back guarantee to give you the confidence to try our products.

How to return a product

  • Contact us by using our online form stressing the reason for your return please fill out required fields here.
  • Pack the product into an envelope with the blister foil they came in and the box if you still have it, with your name and address and reason for return on a separate piece of paper.
  • Post the product back to us no need to return via recorded delivery but please do obtain a proof of postage receipt from the post office. We will not refund any item which we do not receive.
  • Once we have received your return we will inform you via email and refund or exchange accordingly.

Please note: Refunds are given on the value of the returned goods only. We do not refund on any postage costs. Management have the right to refuse a return at any time. An administration handling fee of £4 per item may be deducted from any refund amount at the management’s discretion. The European Consumer Protection (Distance Selling) Regulations 2000 say that you have the right to cancel an order without giving a reason within 7 days.

Our Return Address

Innovations247 ltd
PO Box 12316
Colchester
Essex
CO1 9QD